Nana Hair has been doing our best to make every customer have a nice shopping experience here. So if you have any problem with the service or product, please feel free to contact us.
30 days no reason return is available for unused items. Please ship back and we will arrange exchange or refund within 7 days after receiving the items. Shipping cost will be paid by Nana Hair due to quality issue or sending wrong item. For non-quality issue, shipping cost should be paid by buyer.
Nana Hair also offers lifetime maintenance and repair service. But exchange or refund is not acceptable when the hair is used. We would also suggest you taking the hair to professional salon for coloring/bleaching/cutting if needed.